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comercial@henicom.com+244 956 419 040
HENICOM NAVEGA
PTEN
How to join

Online in five minutes, with just your phone.

No shop, no paperwork and no technician visiting your home. You only need to be in a coverage area.

See the stepsFrequently asked questions
Step by step

From Wi-Fi to Internet

  1. ConnectIn your phone's Wi-Fi settings, choose the Navega network. The Navega page opens by itself.
  2. Create your accountWith your mobile number. You receive an SMS code to confirm.
  3. Try itBefore your first purchase you can use a free trial.
  4. Choose and payPick a package and pay the way you prefer.
  5. BrowseAccess opens as soon as payment is confirmed.
Your account

One account, everything under control

Your Navega account shows how much you have used and when your package ends. You can renew, buy extras, switch on auto-renewal and change the linked device. If the Internet seems slow, a speed test and a diagnostic are at hand.

  • Usage and expiry always visible
  • Optional auto-renewal
  • Change device without going anywhere
  • Speed test and diagnostics
  • SMS confirmation for sensitive actions

Security Pack

Blocks dangerous sites and inappropriate content on all your devices, with profiles for adults, teenagers and children. Lasts 30 days.

Visitor voucher

Having guests? Give a visitor 24 hours of Internet without touching your package.

Frequently asked questions

Before you join

Do I need a router or an installation?

No. Navega works directly on the Wi-Fi of your phone, laptop or TV. Indoors, the signal depends on the walls and the distance to the nearest pole.

Does the package end in the middle of a download?

The package ends at the end of the period you chose. Your account warns you beforehand and, with auto-renewal on, carries on without interruption.

Can I use it on more than one phone?

Yes, up to your package's number of devices at the same time.

Does it work away from my street?

It works in every Navega coverage area and at partner venues, with the same account.

What do you do with my data?

We use the name, mobile number and consents you gave us only for the service, under Law 22/11. Marketing messages only with your permission, and we delete your contacts when you ask.

What if my street has no coverage?

Request coverage on the coverage page. Requests help us decide where to expand next.

Contact

Still have questions?

Write to us or chat on WhatsApp. We reply on working days.