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HENICOM NAVEGA
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Navega Hospitality

Free Wi-Fi for guests. More revenue and more bookings for the hotel.

We take on the hotel's network as a service, with no upfront investment. In return, Wi-Fi starts working for you: it shows the hotel's services to every guest and connects you to a partner network that sends you guests when you have free rooms.

Request a free assessmentSee how it works
Why change

What the hotel gains

Wi-Fi complaints in reviews and no signal by the pool or in the conference room.

Coverage planned room by room and a network monitored every day, with local support.

Investment in equipment and no technician on staff.

Equipment, installation and maintenance included in a fixed monthly fee.

The network goes down whenever there is a conference.

A separate guest network, per-person limits and event passes sold to the organiser.

Hotel full on a holiday: the guest goes to the competition and never comes back.

Refer them to a partner in the network and earn a commission; when you have rooms, receive guests from others.

After check-out, the hotel never hears from the guest again.

A portal with the hotel's brand and contacts collected with consent, for the hotel only.

Wi-Fi is just a cost.

Extra revenue from events and non-resident visitors. Guests always browse for free.

Guest portal

Every Wi-Fi connection is a shop window for the hotel

When a guest connects, the first thing they see is the hotel's page: the restaurant, the spa, this week's events and a button to talk to the front desk on WhatsApp. There is no app to install.

Because phones close the sign-in page once connected, each hotel also gets a fixed address and a QR code in the room to return to the portal at any time.

  • A page with the hotel's brand, colours and photos
  • Services, menus and events updated by the hotel
  • Orders and bookings that reach the front desk on WhatsApp
  • Contacts of guests who agreed to receive news
  • Monthly report: users, peak hours and most viewed services
Hospitality Exchange

When the hotel is full, the guest stays in the network

On holidays, festivals and big events, hotels sell out. Instead of losing the guest, the hotel checks its partners and refers them. Whoever refers earns a commission; whoever has free rooms gets guests.

  1. 1
    Check

    The full hotel's front desk sees partners' availability on a simple dashboard.

  2. 2
    Confirm

    The receiving hotel confirms the room. Nothing is guaranteed before that confirmation.

  3. 3
    Refer

    The guest receives the booking details; only what is needed is shared, with their consent.

  4. 4
    Stay

    The guest pays the receiving hotel directly.

  5. 5
    Earn

    For every completed, non-cancelled night, the referring hotel earns a fixed commission, invoiced monthly.

Availability in three states, no false promises

  • ConfirmedThe hotel has confirmed it has the room.
  • To be confirmedRooms listed, awaiting the hotel's confirmation.
  • UnavailableDo not refer to this hotel.
Extra revenue

Guests browse for free. Non-residents pay.

Events and conferences

The organiser buys access for attendees, just as they buy the room and the coffee. This is the strongest source of revenue.

Visitors

Restaurant, pool or bar customers and people meeting in the lobby buy a pass on their phone.

Premium speed

Optional, only if the hotel wants it: more speed for guests working remotely during their stay. Basic Internet is always free.

Tiers

Sized for your property

Every tier includes equipment, installation, management and support. The Internet connection can be yours or supplied by us. Pricing on proposal, after the assessment.

Navega Café

Restaurant, bar or terrace

Typical access points1–2
  • Welcome page with your brand
  • Passes and code access
  • Contact list

Navega Residencial

Guest house or residence up to 25 rooms

Typical access points3–6
  • Per-room stay Wi-Fi
  • Guest portal
  • Partner network

Navega Hotel

Hotel with 26 to 80 rooms

Typical access points8–16
  • Everything in Residencial
  • Separate event network
  • Detailed monthly report

Navega Resort

Over 80 rooms or a conference centre

Typical access points16+
  • Tailored project
  • Outdoor areas and pool
  • Dedicated support
Roadmap

We start simple and grow with our partners

  1. Phase 1

    Wi-Fi and portal Now

    Wi-Fi as a service and an informative hotel portal, with direct contact to the front desk.

  2. Phase 2

    Shared account and Exchange

    Guests are recognised at every partner; referrals with an availability dashboard.

  3. Phase 3

    Orders and bookings

    Restaurant orders and bookings made on the portal, received on WhatsApp.

  4. Phase 4

    Integrations

    Connection to hotel management and payment systems, where they exist.

Founding Partner Programme

Three places, for the first hotels

Our first partners help build the network, so they get the best terms — and a guarantee that they can leave if the service fails.

  • Installation and equipment at no cost
  • First months with no monthly fee
  • Fixed price for the whole contract
  • Better terms on revenue sharing
  • Permanent featured place on the whole network's portal
  • Priority for referred guests
  • A seat on the partner council that decides the next phases
  • Exit without penalty if service levels fail two months in a row
How we start

No commitment until you see results

  1. Free assessmentThirty minutes at the hotel: speed test and coverage map.
  2. ProposalPresented to management and operations, with the right tier.
  3. 30-day pilotIn one area of the hotel, such as the lobby and pool, at no cost and with a report.
  4. ContractIf the pilot convinces you, we move on to the rest of the hotel.
  5. Partner networkThe hotel joins the network and starts referring and receiving guests.
Contact

Request your free assessment

Tell us the hotel, its location and the number of rooms. We will book a thirty-minute visit.